Tuesday, June 07, 2005

   from Nick

Barista code of conduct?

So I have another article up on CoffeeGeek under "the BGA files," thanks to Mr. Mark Prince and his continuing support of the Barista Guild.

It's called "The Baristas' Code of Conduct."

I've been getting some intriguing feedback on it... I'd love to hear more. I'm all about "continuing the discussion."

Thoughts?

10 Comments:

Blogger trish said...

I liked it very much. All those points about service are where we can slip up. As a barista, we are stewards of the coffee, but service is our job first and foremost.

.... the coffee industry is polluted with primadonnas, and we call em out when we see em. It's not just baristas. Problem is that baristas are the hand that serves the consumer. Your intention is distilled into the drink and, that may remain the consumer's impression of "coffee people".

6/07/2005 03:47:00 PM  
Blogger bronwen said...

I thought the article was very thoughtful. You hit on some great points Nick. I think what we as baristas of the Third Wave need to do is not only continue to educate ourselves, but also begin to really educate our customer base. Thanks for article.

b

6/07/2005 04:15:00 PM  
Anonymous Mark said...

Echoing parts of what Bronwen and Trish said, I think a few code rules are still missing and should be addressed. So far, it was all about Barista Barista Barista (which was good stuff, btw). How about some conduct rules about who the Barista are serving, day in and day out:

- How to handle all types of customers - that means both the 24oz, quarter shot latte customer and the "know it all", and everyone in between.
- A Barista must not fall into the trap we see oldbies get into - that you never know *everything* about coffee. Realise that even if you are a legit rockstar Barista (tm), there's always going to be some people out there who know more about espresso than you do. Use that to your advantage.


And who knows... maybe a code rule on how to avoid the whole 'tude with tattoos thing ;)

Mark

6/10/2005 01:09:00 PM  
Anonymous Rob said...

"'tude with tatoos!".... love it mark.

6/10/2005 08:02:00 PM  
Anonymous Mark said...

LOL! The irony is, some of my most favourite Baristi sport tatoos; but for everyone of them, there seems (in the PNW at least) to be five or ten who come off as complete snobs behind the bar, and the thing is, they don't really know the score.

It's not just my thinking either - witness the "Barista Action Figure" with its tattoos and the faux Starbucks apron.

There's a famous quote I read once in a book that's always stuck with me: "arrogance breeds ignorance and vice versa". I can always take a heap of arrogance behind the bar if it's backed up in the cup. I think I specifically told that to a (now former) Barista at hines one day when he pulled me what was one of the best shots I've had in months, after giving me heaps of 'tude before doing it (no, he didn't know who I was either ;)).

But it's true - probably more for me than anyone else - arrogance can breed ignorance. IMO, that would be a great Conduct rule to flesh out. The second wavers are filled with these types. The Third Wave hopefully will never be the same.

6/11/2005 01:38:00 PM  
Blogger freefun0616 said...

酒店經紀人,
菲梵酒店經紀,
酒店經紀,
禮服酒店上班,
酒店小姐兼職,
便服酒店經紀,
酒店打工經紀,
制服酒店工作,
專業酒店經紀,
合法酒店經紀,
酒店暑假打工,
酒店寒假打工,
酒店經紀人,
菲梵酒店經紀,
酒店經紀,
禮服酒店上班,
酒店經紀人,
菲梵酒店經紀,
酒店經紀,
禮服酒店上班,
酒店小姐兼職,
便服酒店工作,
酒店打工經紀,
制服酒店經紀,
專業酒店經紀,
合法酒店經紀,
酒店暑假打工,
酒店寒假打工,
酒店經紀人,
菲梵酒店經紀,
酒店經紀,
禮服酒店上班,
酒店小姐兼職,
便服酒店工作,
酒店打工經紀,
制服酒店經紀,
酒店經紀,

,

9/21/2009 10:26:00 AM  
Blogger Daisy said...

ugg shoes
ugg boots
ugg
ugg sale
fake ugg
ugg store
ugg discount
men's ugg
womens ugg
buy ugg boots
ugg cardy
replica ugg
cheap ugg
ugg classic
Ugg Amelie Suede
UGG Bailey Button
UGG Classic Cardy
UGG Classic Crochet
UGG Classic Mini
UGG Classic Short
UGG Classic Tall
Ugg Gypsy Sandal
Ugg Halendi Sandal
UGG Hammond Slipper
UGG Infant's Erin Baby
UGG Layback Slipper
UGG Locarno
Ugg Matala Sandal
Ugg Napoule Sandal
UGG New style
UGG Nightfall
Ugg Persephone Sandal
Ugg Skimmer
UGG Sundance
Ugg Tasmina
UGG Ultra Short
UGG Ultra Tall
UGG Women's Coquette
UGG Women's Knightsbridg
UGG Women's Mayfaire

12/28/2009 10:34:00 AM  
Blogger xiangjie1111 said...

I love this article.
ugg store
ugg boots store
Replica watches
discount ugg boots
UGG Classic
nike outlet

1/10/2010 04:57:00 PM  
Blogger worlda bush said...

Welcome to buy Mbt shoe ,Mbt chapa shoes and Mbt sport black enjoy top quality and free shipping.

1/22/2010 06:20:00 PM  
Blogger green said...

LV women handbags
miu miu handbags
chanel women handbags
gucci ladies handbag
Fendi women handbags
d&g handbags
YSL handabgs

NFL jerseys for sale
nike Air Force one
nike dunk SB
nfl jerseys
nfl jerseys cheap
nfl jersey sales
Nike air max 90
nfl jerseys wholesale
ugg boots sales
nfl jersey sizes
ugg boots sale
ugg boot sale
ugg sundance boots
ugg classic short
ugg classic tall
newest style ugg boots
ugg classic mini
ugg ultra short
ugg cardy
UGG Suede boots
ugg ultra tall
ugg cardy boots

2/06/2010 08:24:00 AM  

Post a Comment

<< Home